Cookie Policy


When you visit or access our websites or applications operated by us, or when you interact or engage with our content (“Services”), we use (and authorize third parties to use) web beacons, cookies, pixel tags, scripts, tags, API and other technologies (“Tracking Systems“).

The Tracking Systems allow us to automatically collect information about you and your online behavior, as well as your device (for example your computer or mobile device), in order to enhance your navigation on our Services, improve our Services performance and customize your experience on our Services. We also use this information to collect statistics about the usage of our Services, perform analytics, deliver content which is tailored to your interests and administer services to our Users, advertisers, publishers, customers and partners.

We also allow third parties to collect information about you through Tracking Systems.

What Are Cookies?

Cookies are small text files (composed only of letters and numbers) that a web server places on your computer or mobile device when you visit a webpage. When used, the cookie can help make our Services more user-friendly, for example by remembering your language preferences and settings.

Cookies are widely used in order to make websites work in an efficient way. The use of cookies allows you to navigate between pages efficiently. Cookies remember your preferences, and make the interaction between you and the Services smoother and more efficient. Cookies are also used to help ensure that the advertisements you see online are relevant to you and your interests.

Storing Tracking Systems

We store Tracking Systems when you visit or access our Services (for example when you are visiting our websites) – these are called “First Party Tracking Systems”. In addition, Tracking Systems are stored by other third parties (for example our analytics service providers, business partners and advertisers) who run content on our Services – these are called “Third Party Tracking Systems”.

Both types of Tracking Systems may be stored either for the duration of your visit on our Services or for repeat visits.

What Cookies Do We Use?

Name of CookieFirst / Third PartyProviderPurpose
_gaFirstGoogle AnalyticsGoogle Analytics cookie, used to distinguish users. Read more
Cookies set by Mixpanel to run track usage on
intercom-*FirstIntercomCookies set by intercom for its real time support chat system.
_gaArenaFirstGoogle AnalyticsGoogle Analytics cookie, used to distinguish users. Read more
_gaArena_gidFirstGoogle AnalyticsGoogle Analytics cookie, used to distinguish users. Read more
__hs*, hubspotutk, hsPagesViewed
ThisSession, hsfirstvisit
FirstHubSpotCookies set by HubSpot to keep track of visitors on Read more
anonymousUserIdFirstNoSaves a random id generated for anonymous users
FirstNoSaves the nick name chosen by the user for chat rooms and comments
eventListDisplayFirstNoStores event list view mode for dashboard users.
postHashtagsFirstNoStores user preferences for hash tags to be posted on twitter.

How to manage your cookie settings

Please note that we do not recognize or respond to automated browser signals regarding Tracking Systems, including “Do Not Track” requests. However, there are various ways in which you can manage and control your cookie settings. Please remember that, by deleting or blocking cookies, some of the features of the Services may not work properly or as effectively.

Turning off cookies via your web browser

Most web browsers will provide you with some general information about cookies, enable you to see what cookies are stored on your device, allow you to delete them all or on an individual basis, and enable you to block or allow cookies for all websites or individually selected websites. You can also normally turn off third party cookies separately. Please note that the settings offered by a browser or device often only apply to that particular browser or device.

Information about cookies is usually found in the “Help” section of the web browser. Below are some links to some commonly used web browsers:

Turning off cookies via your web browser

You can turn off certain third party targeting/advertising cookies by visiting the following link: Network Advertising Initiative.

Last Updated May 10, 2024. Arena reserves the right to update these terms from time to time.

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